Information About Intuit Products
You Run on Your Computer
The information here applies generally to applications from Intuit that you download via the Internet or purchase on a CD-ROM and load onto your own computer. Some Intuit services may be accessed from the program running on your computer and others directly at a Web site. Some features require Internet access and will open in a browser window in the software, which will pass through an Intuit server before being redirected onto the Internet. If the software cannot find a connection, it may ask you to establish one. When you are connected to the Internet from within the software we may also include product updates and messages, service information and help content in the Internet transmissions
Synchronizing Your Service
Some of our Web-enabled products and services synchronize with the information on your computer to help keep the data accurate and provide additional online services. In some cases, you can manage the frequency of these updates. If you no longer want to synchronize data, you can the cancel the service through the administration pages of the product or service.
Information Used by Intuit
When you access our Web-enabled services from an Intuit program running on your computer, we will log the connection (such as the link you clicked on or the update service you are using) and we may also collect information about your product, system or other technical data that will help us direct you to the appropriate information or service or to improve the service itself. We may need to access or log some information you enter to troubleshoot or resolve a problem. We may use non-identifying information you post or synchronize with our Web-based products and services, as well as information about how you use the service, to improve existing products and services and develop and deliver new services. We may also combine your information with that of others in a way that does not identify you, your company, or any individual personally. This non-identifying information may be used in new services.
Automatic Software Product Update
Intuit works to continually improve our software products. From time to time, we make updates available for customers to download. An update might include a time saving new feature, minor repairs to keep software running smoothly, or timely information relevant to customers' requirements. For users of Windows-based computers, upon installing your software, a Windows Service will be installed named the "Intuit Update Service." This service will run on your system in the background regardless of whether your software is currently running. If you select the "automatically download" option for updates the Intuit Update Service will periodically check Intuit's servers via the Internet for updates. If an update is available, it will be automatically downloaded and you will be prompted to install that update the next time you start your software. If you select the "ask me first" option for updates, the Intuit Update Service will run in the background, but will not check Intuit's servers for updates until you confirm that you want it to check. Whether "automatically download" and "ask me first" is selected, non-personally identifiable information about your computer system and the update process will be sent to Intuit. Intuit will use this information to improve the updating process and the TurboTax product for our customers.
