Information about Intuit Online Services

Intuit Account

An Intuit account offers you access to a number of Online Services including, for example: Intuit.com, TurboTax Online, QuickBooks Online. Some of these services will require additional registration and payment information before they may be used. From your Intuit account you may choose to check on status of orders, retrieve downloads of software you have purchased, or change your password and security challenge questions and answers.

Username and Password

Your username and password are the credentials that allow you to access services. They are your first protection against others seeing your information. Learn more about choosing good usernames and passwords to protect your information here.

Do Not Share Your Username and Password

Your Web-based services are password protected and we recommend that you do not share your password with anyone. Remember to sign out of your Web-based product and services and close your browser window when you have finished your work. This prevents others from accessing your account if you share a computer or use a computer in a public place, such as a library or Internet café.

Security Question

In order for our automated password recovery system to make sure that the person who is trying to reset a password is authorized to do so, we ask you to select a security question like "who was your favorite teacher". These questions are selected to have you choose a question and supply an answer that would be meaningful to you and not to fraudsters. Please select your question carefully and remember exactly how your entered it because automated process protects you by requiring an exact match including upper and lower case letters. Intuit technical support personnel cannot look up your password or security question.

IP Address

An IP (Internet Protocol) address is the identifier used by the network to deliver information to your computer. It technically describes the connection point of your computer or device to a TCP/IP network. It looks like 198.23.75.42. You can find the IP address where you are connected at http://whatismyip.com. A cautionary note, however: If you are connected on a large internal or private network, the IP address that is used internally is not displayed externally. The IP address you receive from whatismyip.com will show the address where your internal network is connected to the Internet. Some IP addresses are "static" which means that they remain the same over time. Other IP addresses are described as "dynamic" which means the connection may or may not have the same IP address for each session.