Privacy at Intuit

TRUSTe Certified Privacy Seal
At Intuit, we place the highest importance on respecting and protecting the privacy of our customers. Our most important asset is our relationship with you. We want you to feel comfortable and confident when using our Web site. Therefore, we would like to share with you the following principles that govern our information practices and other privacy aspects of our Web site. Below, we refer to information that personally identifies you as "personal information."

We protect your information

We work to protect your personal information from loss, misuse or unauthorized alteration by using industry-recognized security safeguards. We use both internal and external resources to review our security procedures. Our employees are trained and required to safeguard your information.

More about how we protect your information

We protect the confidentiality and security of your personal information by using industry-recognized security safeguards such as firewalls, coupled with carefully developed security procedures to protect your information from loss, misuse or unauthorized alteration. Whenever we ask for sensitive information, such as credit card numbers, we encrypt it as it is transmitted to us.

Our employees are trained and required to safeguard your information and, using physical, electronic and procedural safeguards, we restrict access to personal information to those employees and agents for business purposes only. Additionally, we use internal and external resources to review the adequacy of our security procedures.

We tell you how we use your information

When we ask you for information, we will tell you – or it will be clear – what we need to know to fulfill your request and how the information you provide to us will be used. For example, if you order a product or register for a service from us, we will ask you for your name and contact information such as mailing address, phone number, and e-mail address. In addition to responding to your request, we may use your contact information to tell you about products or services we think might interest you or to invite you to participate in a product or service-related survey. Because of the financial nature of our business, this Web site is not designed to appeal to children under the age of 13. We do not knowingly request or receive any information from children.

  • We do not sell or rent your personal information to anyone.
  • We do not share your personal information with anyone outside of Intuit for their promotional, including marketing, use.

If you are a business partner or prospective business partner, review our privacy practices that apply specifically to you.

We tell you about our relationships with third parties

We have limited relationships with third parties to assist us in servicing you, for example, by fulfilling customer orders or providing customer service. These service providers are contractually required to maintain the confidentiality of the information we provide them. Additionally, we have business partners that provide services, some of which are co-branded. We clearly identify partner services and sites. When you request any of these products or services, you are permitting us to provide your personal information to the partner to fulfill your request. We may disclose your information if we are required to by a law enforcement action such as a court order, subpoena or search warrant.

We tell you how we use Web technology

Like many Web sites, we use technology, such as cookies, that allow us to make your visit to our Web site easier by recognizing you when you return and help to provide you with a customized experience.

We give you choice and control

We may use your contact information to tell you about other products we think might interest you. However, if you don't want us to contact you for promotional purposes, you can tell us when you provide the information. You may also specify your contact preferences by visiting our Privacy portal. Your contact preferences only apply to marketing contact. We may need to communicate with you regarding the usability of your product or critical messages relating to your service or software (such as service messages, subscription renewal notices, critical notices, or legally mandated notices).

You can update or correct your contact information relating to your Intuit account by using our Privacy portal.
If we make material changes to any of our privacy policies or practices regarding personal information we will update our statement and post a notice on our site 30 days before they take effect.

You can contact us

If you have questions or concerns about Intuit's collection, use, or disclosure of your personal information, please contact the Privacy Team or write us at:

Privacy Team
Intuit Inc.
2800 East Commerce Center Place
Tucson, AZ 85706

If Intuit does not respond or your inquiry has not been addressed to your satisfaction, please contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. The TRUSTe program covers only information that is collected through this Web site, and does not cover information that may be collected through software downloaded from the site.

Intuit is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, nonprofit organization whose mission is to build users' trust and confidence in the Internet by promoting the use of fair information practices. Because Intuit wants to demonstrate our commitment to your privacy, we have agreed to disclose our information privacy practices for compliance review by TRUSTe.

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